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Frequently asked questions

Things people ask us


Sip is a natural electrolyte mix with everything you need and nothing you don’t. No added sugar or artificial ingredients. Sip hydrates 3x faster than water alone, helps sustain energy and improves your focus and recovery.

Sip was created for people who live active lives, whether it’s the go-getters, supermums, adventurers, high performers, or jet setters – Sip is formulated for every(body) to achieve their daily best.

At the moment you can find us at, If you want to stock our product in your store or fitness location reach out to the team via


Electrolytes are minerals that help regulate fluid balance, muscle and nerve function, and other bodily processes. They are lost through sweat during physical activity or exposure to hot environments, so replenishing them is essential to avoid dehydration and maintain optimal performance.

Sip Hydration Electrolyte Powder provides a balanced blend of electrolytes, including sodium, potassium, and magnesium, to replenish lost minerals and promote hydration. It is designed to dissolve quickly in water and absorb efficiently in the body.

Sip Daily Hydration contains a natural and clean ingredient profile, including Himalayan Pink Sea Salt, Potassium Chloride, Magnesium Citrate and natural flavours and colours and sweetened with Monk Fruit extract.

Sip Daily Hydration is available in three delicious and refreshing flavours: lemon-lime, watermelon, and wildberry.

Sip Hydration Electrolyte Powder is generally safe for people of all ages and stages of life, but it’s always best to consult with a healthcare professional before using any dietary supplements during pregnancy or for children under 15 years.

Yes, Sip Hydration Electrolyte Powder can help prevent dehydration and cramping by replenishing lost electrolytes and promoting optimal hydration. It’s important to drink plenty of water in addition to using Sip Hydration.

Sip Hydration is gluten-free, vegan, paleo and keto-friendly, making it suitable for people with various dietary restrictions. However, it does contain natural flavours, so those with specific allergies or sensitivities should check the ingredient list.

Sip Hydration Electrolyte Powder is designed to absorb quickly and efficiently in the body, but the onset of effects may vary depending on individual factors such as hydration status, physical activity level, and other dietary habits.

The recommended dosage of Sip Hydration Electrolyte Powder is one serving or scoop (6g) mixed with 300 – 400 ml of water before, during, or after physical activity or exposure to hot environments. However, individual needs may vary, and it’s important to drink plenty of water and listen to your body’s signals.

Orders & shipping

Our orders are shipped out quickly, but please email as soon as possible if you need to cancel an order and we’ll see what we can do.

Our orders are shipped out quickly, but please email as soon as possible if you need to edit your address and we’ll see what we can do.


We ship australia-wide with sendle carbon-neutral shipping.

We offer free standard shipping with orders $70 or over. Otherwise, a flat rate of $9.95 for standard shipping or a flat rate of $15 for express shipping applies. To learn more visit our shipping policy.

Orders typically arrive in 3-5 business days depending on where you’re based. You can track your order here or use the tracking code we sent via email.

You’ll receive a tracking number via email once your order has been shipped.

We accept Visa, MasterCard, Paypal, Apple Pay and Google Pay.


We do not provide returns for change of mind, however, if your item has arrived damaged please email us at within 7 days of receipt. You can see our  returns policy here.

Send us an email at with your order number so we can help you out.

You can track your order with the tracking link you received via email. If you are still having trouble, please email and we will help you look into it.

Still got questions?